Privacy Policy for RideMyRoot (www.RideMyRoot.com)
Introduction
This Privacy Policy outlines how RideMyRoot collects, uses, and discloses your personal information when you visit or make purchases from our website. By accessing and using our services, you agree to the practices outlined in this policy.
Collection of Personal Information
When you visit our website, we gather certain details about your device, interactions with the site, and the information required to process your transactions. Below is a breakdown of the information we collect and its purpose:
- Device Information
Examples: Web browser version, IP address, time zone, cookies, visited pages, search queries.
Purpose: To ensure accurate site loading and optimize usage.
Source: Automatically collected through cookies, log files, web beacons, tags, or pixels. - Order Information
Examples: Name, billing and shipping addresses, payment details (credit/debit card numbers), email address, and phone number.
Purpose: To provide services, process payments, manage shipping, and send order confirmations and invoices.
Source: Directly provided by you. - Customer Support Information
Purpose: To assist with inquiries and provide support.
Source: Directly provided by you.
Minors
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us to request its deletion.
Sharing Personal Information
We may share your information with trusted third-party service providers to help deliver our services. Examples include:
- Payment Processors: Razorpay and others for secure payment transactions.
- Analytics Tools: Google Analytics to monitor user behavior. (Learn more at: Google Privacy Policy)
- Legal Compliance: To comply with legal requirements, enforce our policies, or protect rights and safety.
Behavioral Advertising
We may use your information for targeted advertising based on your preferences. Examples include:
- Google Ads: Learn more about opting out at Google Ads Settings.
- Facebook Ads: Manage your preferences at Facebook Ad Settings.
- Digital Advertising Alliance: Opt out at aboutads.info.
Use of Personal Information
We use your information to:
- Process payments, fulfill orders, and provide services.
- Inform you about new products and promotions.
- Analyze data to improve our platform.
Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), processing is based on:
- Consent: When you provide explicit permission.
- Contractual Obligations: To fulfill agreements.
- Legal Compliance: To meet legal obligations.
- Legitimate Interests: For marketing purposes without overriding user rights.
Retention
We retain your information unless you request its deletion. To request deletion, please contact us using the information below.
Automated Decision-Making
We do not engage in fully automated decision-making that has legal consequences.
Your Rights (GDPR & CCPA)
You have the following rights regarding your data:
- Access & Portability: Request a copy of your data.
- Correction: Update incorrect or incomplete data.
- Erasure: Request the deletion of your data.
- Objection: Opt out of direct marketing or data processing. To exercise these rights, please contact us at the details below.
Cookies
Cookies enhance your browsing experience and help analyze site usage. Types of cookies include:
- Essential Cookies: Required for site functionality.
- Analytics Cookies: Track site performance.
- Marketing Cookies: Deliver personalized ads.
You can manage cookies through your browser settings. Learn more at allaboutcookies.org.
Do Not Track
We currently do not respond to Do Not Track (DNT) signals.
Changes to the Privacy Policy
We may update this policy to reflect changes in practices or legal requirements. Updates will be posted on this page.
Contact Us
For questions, complaints, or requests regarding this Privacy Policy, please contact us at:
- Email: support@ridemyrtroot.com
- Address: RideMyRoot, New Delhi, India
Last updated: December 26, 2024